Successful Service Operations Management
Covers the full cycle of building a service business from concept formation through implementation. The first section focuses on constructing a business strategy, the second details how to implement that strategy in the design of the service system.
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Book |
| Language: | Malay |
| Published: |
Mason, OH
Thomson/South-Western
2006
©2006 |
| Edition: | INTERNATIONAL STUDENT EDITION |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag Be the first to leave a comment!
Winning at service lessons from service leaders