Service strategy management moves for customer results

Service strategy management moves for customer results

Saved in:
Bibliographic Details
Main Author: Horovitz, Jacques 1947-
Format: Book
Published: London Pearson Education 2004
Edition:2nd ed
Subjects:
Customer relations
Consumer satisfaction
Customer services > Management
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Item Description:Includes index
Physical Description:203 p. ill. 23 cm
ISBN:0273675834

Similar Items