Service strategy management moves for customer results

Saved in:

Bibliographic Details
Main Author:	Horovitz, Jacques 1947-
Format:	Unknown
Published:	London Pearson Education 2004
Edition:	2nd ed
Subjects:	Customer relations Consumer satisfaction Customer services > Management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet