Branded customer service the new competitive edge
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| Main Author: | |
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| Other Authors: | |
| Format: | Unknown |
| Published: |
San Francisco, CA
Berrett-Koehler
2004 [printing 2006]
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| Edition: | 1st ed |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xii, 259 p. ill. 23 cm |
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| Bibliography: | Includes bibliographical references (p. 243-245) and index |
| ISBN: | 1576752984 1576754049 9781576754047 |
Understanding brands by ten people who do 
Living brands collaboration + innovation = customer fascination