Branded customer service the new competitive edge

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Bibliographic Details
Main Author:	Barlow, Janelle 1943-
Other Authors:	Stewart, Paul 1966-
Format:	Unknown
Published:	San Francisco, CA Berrett-Koehler 2004 [printing 2006]
Edition:	1st ed
Subjects:	Business names Brand name products Customer services
Online Access:	Click Here to View Status and Holdings.
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