Know it all, find it fast an A-Z source guide for the enquiry desk

Know it all, find it fast an A-Z source guide for the enquiry desk

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Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood, and most neglected of subjects. There are still very few materials available to help frontline staff - often non-professional -...

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Bibliographic Details
Main Authors: Duckett, R. J. Robert John (Author), Walker, Peter 1967- (Author), Donnelly, Christinea (Author)
Format: Book
Language:English
Published: London Facet Publishing 2004
Edition:Second edition
Subjects:
Reference services (Libraries) > Great Britain
Internet in library reference services > Bibliography
Information resources > Directories > Great Britain
Reference books > Bibliography > Great Britain
Online Access:Click Here to View Status and Holdings.
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