Know it all, find it fast an A-Z source guide for the enquiry desk
Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood, and most neglected of subjects. There are still very few materials available to help frontline staff - often non-professional -...
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| Main Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
London
Facet Publishing
2004
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| Edition: | Second edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Know it all, find it fast an A-Z source guide for the enquiry desk