Services Management An Integrated Approach

Services Management An Integrated Approach

Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This second edition provides a comprehensive insight into the service management industry and it's importance in today's economi...

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Bibliographic Details
Other Authors: Gemmer, Paul (Editor), Dierdonck, Roland Van (Editor), Bart Van Looy (Editor)
Format: Book
Language:English
Published: Harlow,England Financial Times Prentice Hall 2003
Edition:second edition
Subjects:
Service industries > Management
Online Access:Click Here to View Status and Holdings.
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