Services Management An Integrated Approach
Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This second edition provides a comprehensive insight into the service management industry and it's importance in today's economi...
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| Other Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Harlow,England
Financial Times Prentice Hall
2003
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| Edition: | second edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Services management an integrated approach