Loyalty rules! how today's leaders build lasting relationships
In this provocative yet practical book, Fred Reichheld argues that loyalty provides the acid test for leadership in today's volatile business environment, and that most leaders deserve failing grades. In fact, the author is quick to highlight that less than half of today's employees believ...
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston
Harvard Business School Press
2001
©2001 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Loyalty rules! how today's leaders build lasting relationship
Loyalty myths hyped strategies that will put you out of business-- and proven tactics that really work
