Collaborative customer relationship management taking CRM to the next level

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Bibliographic Details
Other Authors:	Kracklauer, Alexander H. 1965-, Seifert, Dirk, Mills, Daniel Quinn
Format:	Book
Published:	Berlin, Germany New York Springer-Verlag 2004
Subjects:	Strategic alliances (Business) Business logistics Customer relations > Management Delivery of goods > Management
Online Access:	Click Here to View Status and Holdings.
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