Evaluating reference services a practical guide
The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to im...
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chicago
American Library Association
2000
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| LEADER | 00000nam a2200000#i 4501 | ||
|---|---|---|---|
| 001 | wils-301987 | ||
| 005 | 202010685734 | ||
| 008 | t2000 -US #g| |#001 1deng#D | ||
| 020 | # | # | |a 9780838907870 |q paperback |
| 040 | # | # | |a UiTM |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a Z711 |b .W45 2000 |
| 100 | 1 | # | |a Whitlatch, Jo Bell |e author |
| 245 | 1 | 0 | |a Evaluating reference services |b a practical guide |c Jo Bell Whitlatch |
| 264 | # | 1 | |a Chicago |b American Library Association |c 2000 |
| 264 | # | 4 | |c ©2000 |
| 300 | # | # | |a vi, 226 pages |c 23 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users. |
| 526 | 0 | # | |a IML455 |b IM224 |5 IM |
| 526 | 0 | # | |a Reference and Information Services |b Bachelor of Science Library and Information Management |5 Faculty of information management |
| 650 | # | 0 | |a Reference services (Libraries) |x Evaluation |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=301987 |
| 964 | # | # | |c BOK |d 01 |
EVALUATING REFERENCE SERVICES A PRACTICAL GUIDE