Evaluating reference services a practical guide
The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to im...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago
American Library Association
2000
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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EVALUATING REFERENCE SERVICES A PRACTICAL GUIDE