Success at the enquiry desk successful enquiry answering - every time
A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer.
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Facet
2003
|
| Edition: | Fourth edition |
| Series: | Successful LIS professional
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag 
Success at the enquiry desk successful enquiry answering - every time
Reinventing reference how libraries deliver value in the age of Google
