Customer culture how FedEx and other great companies put the customer first every day

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Bibliographic Details
Main Author:	Basch, Michael D.
Format:	Book
Published:	Upper Saddle River, NJ Prentice-Hall 2002
Series:	Financial Times Prentice Hall
Subjects:	Quality of work life Corporate culture Organizational effectiveness
Online Access:	Click Here to View Status and Holdings.
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001	wils-288874
020	#	#	\|a 9780130353313
020	#	#	\|a 0130353310
040	#	#	\|a DLC \|d ITMB
090	0	0	\|a HD58.7 \|b .B372 2002
100	1	#	\|a Basch, Michael D.
245	1	0	\|a Customer culture \|b how FedEx and other great companies put the customer first every day \|c Michael D. Basch
260	#	#	\|a Upper Saddle River, NJ \|b Prentice-Hall \|c 2002
300	#	#	\|a xxv, 274 p. \|b ill. \|c 24 cm
490	1	#	\|a Financial Times Prentice Hall
500	#	#	\|a Includes index
650	#	0	\|a Quality of work life
650	#	0	\|a Corporate culture
650	#	0	\|a Organizational effectiveness
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=288874
964	#	#	\|c BOK \|d 01
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