Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business

Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business

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Bibliographic Details
Main Author: Shuman, Jeffrey 1945-
Other Authors: Twombly, Janice, Rottenberg, David 1946-
Format: Book
Published: Chiago Dearborn Trade 2002
Subjects:
Customer relations
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xxiii, 210 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:079315412X

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