Handbook of customer satisfaction and loyalty measurement

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Bibliographic Details
Main Author:	Hill, Nigel 1952-
Other Authors:	Alexander, Jim
Format:	Unknown
Published:	Aldershot Gower 2000
Edition:	2nd ed
Subjects:	Marketing research > Handbooks, manuals, etc. Consumer satisfaction > Handbooks, manuals, etc. > Evaluation
Online Access:	Click Here to View Status and Holdings.
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