Managing services using technology to create value
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Main Author: | Davis, Mark M. 1944- |
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Other Authors: | Heineke, Janelle |
Format: | Unknown |
Published: |
Boston
McGraw-Hill/Irwin
2003
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Series: | The McGraw-Hill/Irwin series, Operations and decision sciences
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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