CRM at the Speed of Light Capturing and Keeping Customers in Internet Real Time
Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This insightful and authoritative book shows you how to select the right tools for your business--so it can grow today--and on into the future.
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London New York
Sage Pub McGraw-Hill/Osborne
2002
|
| Edition: | Second Edition |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| 100 | 1 | # | |a Greenberg, Paul |e author |
| 245 | 1 | 0 | |a CRM at the Speed of Light |b Capturing and Keeping Customers in Internet Real Time |c Paul Greenberg |
| 250 | # | # | |a Second Edition |
| 264 | # | 1 | |a London |a New York |b Sage Pub |b McGraw-Hill/Osborne |c 2002 |
| 264 | # | 4 | |c ©2002 |
| 300 | # | # | |a xvi, 480 pages |b illustrations |c 24 cm |
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| 338 | # | # | |a volume |2 rdacarrier |
| 500 | # | # | |a Includes index |
| 520 | # | # | |a Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This insightful and authoritative book shows you how to select the right tools for your business--so it can grow today--and on into the future. |
| 546 | # | # | |a In English |
| 650 | # | 0 | |a Electronic commerce |
| 650 | # | 0 | |a Customer relations |x Management |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=268378 |
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CRM at the speed of light capturing and keeping customers in Internet real time 
CRM at the speed of light capturing and keeping customers in Internet real time