CRM at the Speed of Light Capturing and Keeping Customers in Internet Real Time

CRM at the Speed of Light Capturing and Keeping Customers in Internet Real Time

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Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies. This insightful and authoritative book shows you how to select the right tools for your business--so it can grow today--and on into the future.

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Bibliographic Details
Main Author: Greenberg, Paul (Author)
Format: Book
Language:English
Published: London New York Sage Pub McGraw-Hill/Osborne 2002
Edition:Second Edition
Subjects:
Electronic commerce
Customer relations > Management
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