Brand new how entrepreneurs earned consumers' trust from Wedgwood to Dell

This work contains mini-biographies of six entrepreneurs: Josiah Wedgewood, Henry Heinz, Marshall Field, Estee Lauder, Howard Schultz and Michael Dell, bringing to life how they constructed enduring connections between their companies and their customers. Included in this text is a rich examination...

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Bibliographic Details
Main Author: Koehn, Nancy F. 1959- Nancy Fowler
Format: Unknown
Language:English
Published: Boston Harvard Business ©2001
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