Front Office procedures, social skills, yield and management
Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: user-friendly style of writing a...
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| Format: | Book |
| Language: | English |
| Published: |
Oxford
Butterworth Heinemann
1999 (2001 printing)
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| Edition: | 2nd ed. |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Front office procedures, social skills, and management