Operations management a process approach with spreadsheets
Jack Meredith and Scott Shafer abandon the traditional approach for operations management books and focus on business processes and spreadsheets to solve problems. They provide readers with an applied and contemporary introduction to operations management as well as a solid foundation in its theory....
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New York
John Wiley & Sons
1998
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FOCUSED OPERATIONS MANAGEMENT Achieving More with Existing Resources 
The new shop floor management empowering people for continuous improvement