Call center benchmarking how good is "good enough"

Call center benchmarking how good is "good enough"

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Bibliographic Details
Main Author: Anton, Jon
Other Authors: Gustin, David 1962-
Format: Book
Published: West Lafayette, Indiana Purdue University Press 2000
Subjects:
Call centers > Management > United States
Benchmarking (Management) > United States
Online Access:Click Here to View Status and Holdings.
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