Call center benchmarking how good is "good enough"

Saved in:

Bibliographic Details
Main Author:	Anton, Jon
Other Authors:	Gustin, David 1962-
Format:	Book
Published:	West Lafayette, Indiana Purdue University Press 2000
Subjects:	Call centers > Management > United States Benchmarking (Management) > United States
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet