Call center benchmarking how good is "good enough"
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
West Lafayette, Indiana
Purdue University Press
2000
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Physical Description: | viii, 84 p. ill. 23 cm |
|---|---|
| Bibliography: | Includes biblographical references and index |
| ISBN: | 155753215X |
Call centers for dummies