Improving library and information services through self-assessment a guide for senior-managers and staff developers
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| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Published: |
London
Library Association Pub.
1999
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | British Library Research and Innovation report 172 |
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| Physical Description: | vii, 180 p. ill. 23 cm |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9781856043366 1856043363 |
Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards a how-to-do-it manual with CD-ROM