Improving library and information services through self-assessment a guide for senior-managers and staff developers

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Bibliographic Details
Main Author:	Kinnell, Margaret
Other Authors:	Jones, Kathryn, Usherwood, Bob
Format:	Book
Published:	London Library Association Pub. 1999
Subjects:	Library administration Total quality management > Self-evaluation Libraries > Self-evaluation
Online Access:	Click Here to View Status and Holdings.
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