At your service calamities, catastrophes, and other curiosities of customer service

Saved in:

Bibliographic Details
Main Author:	Becker, Hal M
Format:	Unknown
Published:	New York John Wiley & Sons 1998
Subjects:	Customer services Customer relations
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet