Services management an integrated approach
Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This second edition provides a comprehensive insight into the service management industry and it's importance in today's economie...
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| Other Authors: | , , |
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| Format: | Unknown |
| Published: |
London
Financial Times
1998
©1998 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Services Management An Integrated Approach 
Service Management strategy and leadership in services business