Design and management of service processes

Saved in:

Bibliographic Details
Main Author:	Ramaswamy, Rohit 1960-
Format:	Unknown
Published:	Massachusetts Addison-Wesley 1996
Series:	Engineering Process Improvement Series
Subjects:	Total quality management Service industries > Quality control Production planning Customer services > Management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet