Evaluation of Library And Information Services

Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term e...

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Bibliographic Details
Main Author: Crawford, John (Author)
Format: Book
Language:English
Published: London ASLIB 1996
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