HOSPITALITY MARKETING

Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international examples. It shifts the major emphasis of hospitality marketing onto building a business from the inside by word-of-mouth rather than relying mostly on t...

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Bibliographic Details
Main Author: Wearne, Neil (Author)
Other Authors: Morrison, Alison J
Format: Book
Language:English
Published: Oxford Butterworth-Heinemann 1996
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 0750626887  |q paperback 
040 # # |a UiTM  |b eng  |c UiTM  |e rda 
041 0 # |a eng 
090 0 0 |a TX911.3.M3  |b W43 1996 
100 1 # |a Wearne, Neil  |e author 
245 1 1 |a HOSPITALITY MARKETING  |c Neil Wearne  |f revised by Alison J. Morrison 
264 # 1 |a Oxford  |b Butterworth-Heinemann  |c 1996 
300 # # |a xvi, 321 pages  |b illustrations  |c 25 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
504 # # |a Includes bibliographical references and index 
520 # # |a Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international examples. It shifts the major emphasis of hospitality marketing onto building a business from the inside by word-of-mouth rather than relying mostly on the endeavours of outside promotion. Hospitality marketers are encouraged to build a customer base by constantly improving the customer's experiences at the point of sale. Hospitality Marketing aims to help you direct your decisions concerning marketing strategies towards what happens to and for the customers. 
650 # 0 |a Hospitality industry  |x Marketing 
700 1 # |a Morrison, Alison J 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=165475 
964 # # |c BOK  |d 01 
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