IMPLEMENTING BS EN ISO 9000 IN LIBRARIES
This is an excellent book, clear, very readable, and full of good advice. Even if you are not currently seeking registration under the quality standard, this will provide you will plenty of food for thought on the future development of your LIS service to ensure that it continues to meet the constan...
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Main Authors: | Ellis, Debbie (Author), Norton, Bob (Author) |
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Format: | Book |
Language: | English |
Published: |
London
Aslib
1996
©1996 |
Edition: | 2nd ed |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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