IMPLEMENTING BS EN ISO 9000 IN LIBRARIES

IMPLEMENTING BS EN ISO 9000 IN LIBRARIES

This is an excellent book, clear, very readable, and full of good advice. Even if you are not currently seeking registration under the quality standard, this will provide you will plenty of food for thought on the future development of your LIS service to ensure that it continues to meet the constan...

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Bibliographic Details
Main Authors: Ellis, Debbie (Author), Norton, Bob (Author)
Format: Book
Language:English
Published: London Aslib 1996
©1996
Edition:2nd ed
Subjects:
Quality control > Standards
Libraries > Great Britain
Libraries > Quality control
ISO 9000 Series Standards
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