The customer is always right! thought-provoking insights on the importance of customer satisfaction from today's business leaders

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Bibliographic Details
Main Author: Kabodian, Armen J
Format: Book
Published: New York McGraw-Hill 1996
Subjects:
Online Access:Click Here to View Status and Holdings.
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LEADER 00000n a2200000 a 4501
001 wils-150360
020 # # |a 0070342091 
090 0 0 |a HF5415.5  |b .K33 1996 
100 1 # |a Kabodian, Armen J 
245 1 1 |a The customer is always right!  |b thought-provoking insights on the importance of customer satisfaction from today's business leaders  |c compiled by Armen J. Kabodian 
260 # # |a New York  |b McGraw-Hill  |c 1996 
300 # # |a 153 p.  |c 18 cm 
650 # 0 |a Customer services  |x Quotations, maxims, etc 
650 # 0 |a Chief executive officers  |x Quotations  |z United States 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=150360 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam