The customer is always right! thought-provoking insights on the importance of customer satisfaction from today's business leaders

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Bibliographic Details
Main Author:	Kabodian, Armen J
Format:	Book
Published:	New York McGraw-Hill 1996
Subjects:	Customer services > Quotations, maxims, etc Chief executive officers > Quotations > United States
Online Access:	Click Here to View Status and Holdings.
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