Beyond Total Quality Management
This is a book for both general readers and management which looks at the public and voluntary sector. It explains the jargon, definitions and key concepts behind Total Quality Management, and features case studies from a range of settings - small businesses, charities, theatre groups and service in...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London
Sheldon Press
1994
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| Series: | Sheldon Business Books
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| LEADER | 00000cam#a2200000#i#4501 | ||
|---|---|---|---|
| 001 | wils-146909 | ||
| 005 | 20214108183 | ||
| 008 | 221114t19941994ENK ag# ##001 ##eng#D | ||
| 020 | # | # | |a 0859696758 |q paperback |
| 020 | # | # | |a 9780859696753 |q paperback |
| 040 | # | # | |a USM |b eng |c USM |d UiTM |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a HD62.15 |b .R49 1994 |
| 100 | 1 | # | |a Reynolds, Larry |e author |
| 245 | 1 | 0 | |a Beyond Total Quality Management |c Larry Reynolds |
| 264 | # | 1 | |a London |b Sheldon Press |c 1994 |
| 264 | # | 4 | |c ©1994 |
| 300 | # | # | |a 114 pages |b illustrations |c 22 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 490 | 1 | # | |a Sheldon Business Books |
| 504 | # | # | |a Includes bibliographical references and index |
| 520 | # | # | |a This is a book for both general readers and management which looks at the public and voluntary sector. It explains the jargon, definitions and key concepts behind Total Quality Management, and features case studies from a range of settings - small businesses, charities, theatre groups and service industries. Many employers are introducing quality initiatives. This book looks at what TQM can and cannot do for an organization. An introduction is given to TQM, and advice is given on how it can apply to the reader's own company. The book stresses the need to look "beyond TQM" as it cannot always provide an instant solution to every problem and it is important to look at other alternatives. |
| 650 | # | 0 | |a Total quality management |
| 830 | # | 0 | |a Sheldon Business Books |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=146909 |
| 964 | # | # | |c BOK |d 01 |
Beyond total quality management toward the emerging paradigm