Total quality management in libraries a sourcebook
Essays discuss customer-centered models, quality improvement, quality circles, and the actual implementation of total quality management principles in libraries
Saved in:
| Main Author: | |
|---|---|
| Format: | Unknown |
| Language: | English |
| Published: |
Englewood, Colo.
Libraries Unlimited
1994
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag 
Integrating total quality management in a library setting
THE QUALITY LIBRARY A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers
TOTAL QUALITY MANAGEMENT IN GOVERNMENT A PRACTICAL GIUDE FOR THE REAL WORLD
