Satisfying internal customers first a practical guide to improving internal and external customer satisfaction
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| Format: | Book |
| Published: |
Irvine, Calif.
Richard Chang Associates
1994
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| Series: | Quality improvement series
A practical guidebook |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Satisfying internal customers first! a practical guide to improving internal and external customer statisfaction