Satisfying internal customers first a practical guide to improving internal and external customer satisfaction

Saved in:

Bibliographic Details
Main Author:	Chang, Richard Y
Other Authors:	Kelly, P. Keith
Format:	Unknown
Published:	Irvine, Calif. Richard Chang Associates 1994
Series:	Quality improvement series A practical guidebook
Subjects:	Customer services Consumer satisfaction Job satisfaction Personnel management
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

Internet