Satisfying internal customers first a practical guide to improving internal and external customer satisfaction

Satisfying internal customers first a practical guide to improving internal and external customer satisfaction

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Bibliographic Details
Main Author: Chang, Richard Y
Other Authors: Kelly, P. Keith
Format: Unknown
Published: Irvine, Calif. Richard Chang Associates 1994
Series:Quality improvement series
A practical guidebook
Subjects:
Customer services
Consumer satisfaction
Job satisfaction
Personnel management
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:vii, 104 p. : ill. ; 26 cm
ISBN:1883553040

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