Satisfying internal customers first a practical guide to improving internal and external customer satisfaction
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
Irvine, Calif.
Richard Chang Associates
1994
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| Series: | Quality improvement series
A practical guidebook |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | vii, 104 p. : ill. ; 26 cm |
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| ISBN: | 1883553040 |
Satisfying internal customers first! a practical guide to improving internal and external customer statisfaction