Soft systems analysis and the management of libraries, information services and resource centres
Soft systems techniques can be used by managers at all levels to analyse the needs of individuals or groups of people working in, or affected by, what goes on in an organization. The technique has developed as an alternative to more reductionist 'hard' approaches which tend not to take acc...
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Format: | Book |
Language: | English |
Published: |
London
Library Association Pub.
1996
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Online Access: | Click Here to View Status and Holdings. |
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