Soft systems analysis and the management of libraries, information services and resource centres

Soft systems techniques can be used by managers at all levels to analyse the needs of individuals or groups of people working in, or affected by, what goes on in an organization. The technique has developed as an alternative to more reductionist 'hard' approaches which tend not to take acc...

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Bibliographic Details
Main Author: Underwood, Peter G (Author)
Format: Book
Language:English
Published: London Library Association Pub. 1996
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