User-oriented Evaluation of Information Systems and Services

The book describes, exemplifies and propounds methods for the evaluation of information systems and services, from the view-point of the information user. Emphasis is placed on methods for ensuring the relevance of evaluation results to operational environments, and on encouraging practitioners to c...

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Bibliographic Details
Main Author: Bawden, David (Author)
Format: Book
Language:English
Published: Aldershot, Hants, England Gower Publishing Company Limited 1990
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Summary:The book describes, exemplifies and propounds methods for the evaluation of information systems and services, from the view-point of the information user. Emphasis is placed on methods for ensuring the relevance of evaluation results to operational environments, and on encouraging practitioners to carry out evaluations for themselves. Qualitative case-study methodologies are particularly important, and set in the context of the wider area of evaluation of information resources.
Physical Description:vi, 209 pages illustration 24 cm
Bibliography:Includes bibliographical references and index
ISBN:9780566052095