User-oriented Evaluation of Information Systems and Services

The book describes, exemplifies and propounds methods for the evaluation of information systems and services, from the view-point of the information user. Emphasis is placed on methods for ensuring the relevance of evaluation results to operational environments, and on encouraging practitioners to c...

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Bibliographic Details
Main Author: Bawden, David (Author)
Format: Book
Language:English
Published: Aldershot, Hants, England Gower Publishing Company Limited 1990
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