Total quality management in action

Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management

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Bibliographic Details
Main Author: Gitlow, Howard S (Author)
Other Authors: Gitlow, Shelly J. l950
Format: Book
Language:English
Published: Englewood Cliffs, N.J. PTR Prentice Hall l994
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 0131386034  |q hardback 
020 # # |a 9780131386037  |q hardback 
040 # # |a UiTM  |b eng  |c UiTM  |e rda 
041 0 # |a eng 
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100 1 # |a Gitlow, Howard S  |e author 
245 1 0 |a Total quality management in action  |c Howard S. Gitlow, Shelly J.Gitlow 
264 # 1 |a Englewood Cliffs, N.J.  |b PTR Prentice Hall  |c l994 
300 # # |a x, 266 pages  |b illustrations  |c 24 cm 
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338 # # |a volume  |2 rdacarrier 
504 # # |a Includes bibliographical references and index 
520 # # |a Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management 
650 # 0 |a Total quality management  |v Case studies 
650 # 0 |a Total quality management  |v Case studies 
700 1 # |a Gitlow, Shelly J.  |c l950 
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