Total quality management in action

Total quality management in action

Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management

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Bibliographic Details
Main Author: Gitlow, Howard S (Author)
Other Authors: Gitlow, Shelly J. l950
Format: Book
Language:English
Published: Englewood Cliffs, N.J. PTR Prentice Hall l994
Subjects:
Total quality management > Case studies
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