Total quality management in action

Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management

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Bibliographic Details
Main Author: Gitlow, Howard S (Author)
Other Authors: Gitlow, Shelly J. l950
Format: Book
Language:English
Published: Englewood Cliffs, N.J. PTR Prentice Hall l994
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Description
Summary:Stresses the importance of strong management commitment, and discusses education, daily management, cross-functional management, and policy management
Physical Description:x, 266 pages illustrations 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0131386034
9780131386037