Tricky business letters persuasive tactics on paper
This text aims to provide readers with practical solutions for a variety of tricky letters that they need to write everyday in business situations. For example, how to deal with angry customers, what to say if a subcontractor's work is not up to standard, asking the Inland Revenue for more time...
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| Format: | Book |
| Published: |
London
Pitman
1993
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Effective letters in business